Privacy Policy

Privacy Policy

Effective date: July 3, 2025

KovaOne ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from kovaone.com.

Information We Collect

When you visit our site, we automatically collect certain information about your device including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages you view, what websites or search terms referred you to our site, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect certain information from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Information

We use the information we collect to fulfill orders, process payments, send order confirmations and updates, communicate with you about your order, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services when you have opted in.

Sharing Your Information

We share your personal information with third parties only to help us provide our services. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

Your Rights

If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at privacy@kovaone.com.

Additionally, if you are a resident of California, you have the right to know what personal information we collect, the right to delete personal information we hold about you, and the right to opt out of the sale of your personal information.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Cookies

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this page periodically.

Contact

For questions about this Privacy Policy please contact us at privacy@kovaone.com.